About Us

About Us


At 999Furniture, we are proud to bring you the best quality furniture for the cheapest price. As a customer you are always welcome to contact us with any questions. We will do our best to answer them to the best of our abilities, whether it be technical specifications or just whether a certain piece of furniture will be suitable for your home. Your comfort is our highest priority. We want you to buy the furniture that will make you happy to see after a hard day at work. So feel free to shop on our website and find the next new addition to your home. 


Shipping

Shipping is free for the San Francisco Bay Area , Sacramento, Orange County and Los Angeles Region.If you are not sure if we deliver to your home, feel free to email or call us to verify. 

Installation


Assembly can be included for a flat fee of 40 dollars.


Warranty


All Products are covered under the manufacturer's warranty. Please contact us for help with warranty issues for products you purchased through our company. Refunds and exchanges are done at the manufacturer's discretion. We strive to carry quality furniture that will very rarely require utilization of the manufacturer's warranty.


Damaged furniture and Exchange


Contact us as soon as possible. If the carton is obviously severely damaged, please refuse the shipment from the freight company. We will arrange for a replacement or replacement part to be rushed out. We will take the quickest route to remedy the situation. Exchange is free within the first month. After which, a service charge will be applied for shipping and labor. 


Cancellation Policy


If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance. Please contact us for cancellation or return for merchandise


Return Policy

Refunds must be done within the first month. A 20% re-stocking fee will deducted from your refund.

Refunds are done at the warehouse's discretion in accordance with their policy. All returns must be done in the original container. Please be careful when ordering your furniture and let us know if we can be of assistance in selecting the right furniture for your situation. Always measure the space you are placing the furniture. Your credit card will be refunded once the manufacturer receives the returned item. 


All returned items must be in its original packaging. Returns cannot be accepted outside of its container.